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Case Study

Riiid Labs : Adaptive AI Engine for Personalized Learning and Test Mastery


Education / EdTech

Riiid Labs – AI-Powered Personalized Learning Platform

Riiid Labs partnered with us to develop an adaptive AI learning system that personalizes to individual student progress and competency. Our system analyzes individual learning behaviors, test performance, and engagement metrics to tailor content in real-time. Using reinforcement learning and predictive modeling, it identifies areas where students struggle and delivers hyper-focused practice. The AI also supports tutors with insights into learning gaps and knowledge retention patterns. This personalized approach helps improve outcomes in standardized test preparation. Riiid’s platform is now one of the most advanced AI-driven education tools globally.

Project Overview

  • Client: Zalando (Europe’s leading fashion platform, €10.3B revenue)
  • Limitations: Conventional learning platforms offered no adaptive instruction
  • Goal: Build AI fashion assistant to:
    • Personalize outfit suggestions through natural conversations
    • Reduce decision fatigue and browsing time
    • Seamlessly plug into live inventory, trend APIs, and CRM
  • My Role: AI Lead Engineer (GenX Software Team)
  • Team: 9 (3 NLP Engineers, 2 Frontend Devs, 2 Data Scientists, 1 Trend Analyst, 1 PM)
  • Timeline: 5 months (Prototype → Multi-country rollout)

“Thanks to GenX, we don’t just deliver learning—we deliver outcomes. Our platform adapts to every student like a personal coach.”

Head of AI & Learning Science, Riiid Labs

The Challenge

Critical Pain Points:
  • Students had to follow a one-size-fits-all learning path, slowing progress
  • Educators lacked visibility into which concepts learners truly struggled with
  • High content drop-off rates due to disengagement and misalignment with mastery levels
Technical Hurdles:
  • Modeling learning behaviors and predicting knowledge retention over time
  • Aligning AI-generated lesson plans with curriculum standards and assessments
  • Building explainable reinforcement learning pipelines for transparency and trust

Tech Stack

Component Technologies
Learning Models RLlib (Ray), BKT, PyTorch, XGBoost
Data Engineering AWS Glue, Redshift, Firehose
Analytics & Dashboards Metabase, D3.js, Looker Studio
Backend + APIs Node.js, FastAPI, PostgreSQL, GraphQL
Frontend + SDKs React, Flutter SDK, WebRTC (for tutor sessions)
Monitoring & Privacy Datadog, Sentry, FERPA & GDPR-compliant encryption

Key Innovations

AI tracked learning patterns and pinpointed weak topics using predictive modeling. Real-time adaptations boosted test readiness and reduced dropout rates. Tutors received detailed performance maps to tailor interventions.

AI-Curated Adaptive Pathways

  • Each student followed a unique trajectory optimized for mastery

Result: 38% faster topic completion compared to static curriculums

Predictive Intervention System

  • Identified early signs of dropout or concept fatigue

Result: 27% improvement in session completion rates

Mastery-Driven Tutor Dashboard

  • Gave educators real-time visibility into progress and gaps

Result: 31% boost in student performance after targeted review sessions

Our AI/ML Architecture

Core Models

  • Personalized Learning Engine:
    • Reinforcement Learning model that optimizes question sequencing
    • Bayesian Knowledge Tracing (BKT) to map mastery progression
  • Engagement Predictor & Intervention Module:
    • Classifies students at risk of disengagement
    • Triggers personalized nudges and gamified tasks to re-engage
  • Educator Insight Dashboard:
    • Predictive heatmaps of student performance across topics
    • Retention curve analysis and mastery decay detection

Data Pipeline

  • Sources
    • Student responses, quiz/test scores, content completion data
    • Engagement metrics (time-on-task, skips, reattempts)
    • Tutor feedback and session notes
  • Processing: AWS SageMaker + Glue + Firehose with daily model refreshes

Integration Layer

  • LMS plugins for Canvas, Google Classroom
  • Mobile and Web SDKs for seamless multi-device learning
  • Secure APIs for tutor tools and institutional dashboards

Quantified Impact

Avg. Concept Mastery Time
Before AI

11.2 days

After AI

6.9 days

Completion Rate (Test Prep Modules)
Before AI

52%

After AI

78%

Drop-off Rate (within first 3 days)
Before AI

24%

After AI

11%

Tutor Engagement Effectiveness Score
Before AI

68/100

After AI

89/100

Avg. Score Improvement (Mock Tests)
Before AI

+6.4%

After AI

+14.7%

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