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Case Study

Explore how GenX’s innovative solutions have transformed businesses across industries. Explore real-world success stories and see the measurable impact of our expertise in this detailed case study.

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Hello Driven collaborated with us to develop an AI coach that builds emotional resilience through conversational support.

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Hello Driven: AI-Powered Mental Resilience Coach for Scalable Emotional Wellbeing

Suno is redefining how music is created with our custom-built generative AI platform.

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Suno: Text-to-Music AI Engine for Instant Audio Composition

We enabled Kustomer to boost CRM capabilities using predictive AI for smarter service.

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Kustomer: Predictive AI for CRM-Driven Customer Support Automation

PolyAI worked with us to develop voice-first AI assistants that can handle customer service calls with near-human fluency.

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PolyAI: Multilingual Voice AI Assistant for Scalable, Human-Like Customer Service

Brainfish needed a scalable AI chatbot solution to serve platforms like Airtasker and Mad Paws—and we delivered.

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Brainfish: Scalable AI Chatbot for Domain-Specific, High-Speed Customer Support

We helped HouseCanary build a sophisticated AI platform that transforms raw property data into accurate real-time valuations and market forecasts.

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HouseCanary: AI Platform for Real-Time Real Estate Valuation & Market

Properti revolutionized the real estate journey by integrating our AI-powered chatbot to guide users through property searches and inquiries.

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Properti : AI Chatbot for Personalized, Always-On Property Discovery

For hospital settings, we extended Babylon’s AI capabilities to support front-desk operations through intelligent intake and routing.

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Babylon Health: AI-Powered Patient Intake & Routing for Smarter Hospital

Babylon Health uses our AI-driven virtual assistant to triage symptoms, recommend care options, and guide users through clinical workflows.

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Babylon Health: AI-Powered Symptom Triage & Virtual Care Navigation at Scale

Kite Therapy partnered with us to solve one of Australia’s biggest challenges: the shortage of allied health professionals for children with developmental delays.

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Kite Therapy: AI Matchmaking Engine for Pediatric Allied Health Services

Albertsons embraced predictive AI with our system that monitors shopping behavior and streamlines restocking for both users and stores.

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Albertsons: AI-Driven Consumer Behavior Analytics & Predictive Restocking

For Kroger, we delivered an AI engine that predicts when users need to reorder essentials and automates grocery cart suggestions.

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Kroger: Predictive AI Engine for Smart Reordering & Cart Automation

Innit’s vision of transforming kitchens into intelligent spaces became reality with our AI-powered culinary assistant.

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Innit: Personalized Culinary Guidance with AI-Powered Pantry Insights

Hungryroot teamed up with us to create a dynamic AI system that personalizes grocery orders and meal planning based on individual user goals.

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Hungryroot: AI-Driven Meal Planning & Grocery Customization Platform

Dartmouth College deployed our AI chatbot to automate IT support for students, faculty, and administrative staff.

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Dartmouth College: Intelligent Helpdesk AI for Continuous Campus IT Support

Quizlet integrated our AI recommendation engine to take its flashcard and quiz-based learning platform to the next level.

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Quizlet: AI-Powered Study Engine for Personalized, Predictive Learning

We enhanced Knewton’s platform with an AI layer that makes every lesson adaptive and responsive to learner needs.

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Knewton: Real-Time Adaptive Learning Powered by AI Feedback Loops

Riiid Labs collaborated with us to build a cutting-edge AI learning engine that adapts to each student’s pace and mastery level.

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Riiid Labs: Adaptive AI Engine for Personalized Learning and Test Mastery

Ocrolus transformed its manual underwriting processes by implementing our AI-powered document processing engine.

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Ocrolus: AI Document Intelligence Engine for Automated Fintech Workflows

For Enova, we developed machine learning models that evaluate creditworthiness using behavioral, transactional, and alternative data sources.

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Enova: AI-Powered Credit Decisioning for Smarter, More Inclusive Lending

Alphasense integrated our AI models to enhance their financial research engine with real-time insights and document analysis.

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Alphasense: Real-Time AI Engine for Market Intelligence & Research Automation

Dave partnered with us to develop DaveGPT, a conversational AI assistant that delivers instant, personalized support for users managing finances.

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Dave: Generative AI Assistant for Smart, Human-Like Financial Support

Mindtrip.ai wanted to make travel ideation as easy as chatting with a friend—so we built them an AI travel planner with natural language capabilities.

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Mindtrip.ai: Conversational AI for Effortless Travel Ideation and Planning

We worked with Navan to build Ava, an AI-powered travel assistant that streamlines everything from bookings to expense filing.

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Navan: AI Assistant for Seamless Business Travel & Smart Expense Management

Geovea reimagined trip planning with our AI-powered virtual travel assistant built for dynamic itinerary generation.

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Geovea: Dynamic AI Assistant for Tailored Travel Itineraries

For Hilton, we delivered an enterprise-grade AI system that elevates guest experiences from pre-check-in to post-stay.

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Hilton Hotels: Enterprise AI for End-to-End Guest Personalization

Luxury Escapes partnered with us to create an AI-powered chatbot that makes booking premium travel effortless.

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Luxury Escapes: Concierge-Grade AI Chatbot for Premium Travel Experiences

Ulta Beauty turned to GenX Software to harness AI for customer intelligence and hyper-personalized marketing.

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Ulta Beauty: Predictive AI Engine for Personalized Marketing & Loyalty Engagement

For Stitch Fix, we delivered an AI-powered recommendation engine that acts like a personal stylist for every user.

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Stitch Fix: AI Stylist Engine for Hyper-Personalized Shopping

We collaborated with Naratix to build multilingual AI agents that generate and manage product content for global e-commerce brands.

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Naratix: Intelligent AI Agents for Global Multilingual E-Commerce Content

Zalando introduced an advanced AI assistant that lets customers explore fashion in a more intuitive way.

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Zalando: Generative AI Fashion Assistant for better cloth selection and styling

Hugo Boss deployed an AI chatbot within its online store to offer high-end support for every digital shopping experience.

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Hugo Boss: AI Chatbot for Luxury Fashion Concierge Service

At Lowe’s, we introduced an AI-driven virtual assistant that redefined how customers shop in-store.

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Lowe’s: AI-Powered In-Store Navigation Assistant

Discover digital banking tools via a mobile app born from traditional roots, blending legacy with innovation for a seamless, user-focused banking experience.

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Tesco: AI-Powered Supply Chain Revolution

A Legacy of Excellence in AI & Software Development Backed by Prestigious Industry Accolades